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  1. Web Link Solutions Corp.
  2. Web Link Customer Help Guides

Web Link Customer Help Guides

ePartExpert Catalog

  • How does the ePartExpert Catalog Advanced Keyword Search find parts?
  • Service Interval Guide

DCi Catalog

  • DCi Website How To Videos

Add-On Features

  • ShipWorks Setup
  • Do my customers have to have a specific version of Mitchell1 for the WebLink integration?

Business Tools & Reporting

  • Credits and returns
  • Customer Activity

Catalog Management

  • How does the merge setting work when bulk uploading custom cataloged parts?
  • Create Custom Catalogs
  • Download and update MCL files
  • FTP Image Upload
  • IMC Catalog Overview
  • Manage DCI Coverages

Communications

  • Email Templates
  • Email Template Trigger Guide

Content Management

  • Banner Management
  • Create an FAQ
  • Manage Brands
  • Menu Names
  • News & Offers
  • Parts Results Page
See all 8 articles

Landing Page Management

  • How to Add an Image on a Landing Page
  • How to Add a Link on a Custom Menu Widget

Order Management

  • Incomplete Orders

Promotions

  • Setup Promotions

Tax & Shipping

  • Sales Tax Management
  • Shipping Services Setup

User and Customer Management

  • Add a customer
  • Bulk upload customer lists
  • Edit Users
  • My Saved Orders
  • Register Users
  • Salesman Setup
See all 10 articles

Vehicle Maintenance

  • Register a Vehicle

FAQ

  • How do I add another store location on my website?
  • How do I make a customer tax exempt in the website?
  • How do I add multiple shipment tracking numbers?
  • What do the "Charges Overriding Rule" settings mean when adding an Exception Product?
  • What is a Gateway ID?
  • What are User Roles/Security Plans?
See all 12 articles
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