Web Link Customer Help Guides

ePartExpert Catalog

• How does the ePartExpert Catalog Advanced Keyword Search find parts?
• Service Interval Guide

DCi Catalog

• DCi Website How To Videos

Add-On Features

• ShipWorks Setup
• Do my customers have to have a specific version of Mitchell1 for the WebLink integration?

Business Tools & Reporting

• Credits and returns
• Customer Activity

Catalog Management

• How does the merge setting work when bulk uploading custom cataloged parts?
• Create Custom Catalogs
• Download and update MCL files
• FTP Image Upload
• IMC Catalog Overview
• Manage DCI Coverages

Communications

• Email Templates
• Email Template Trigger Guide

Content Management

• Banner Management
• Create an FAQ
• Manage Brands
• Menu Names
• News & Offers
• Parts Results Page

See all 8 articles

Landing Page Management

• How to Add an Image on a Landing Page
• How to Add a Link on a Custom Menu Widget

Order Management

• Incomplete Orders

Promotions

• Setup Promotions

Tax & Shipping

• Sales Tax Management
• Shipping Services Setup

User and Customer Management

• Add a customer
• Bulk upload customer lists
• Edit Users
• My Saved Orders
• Register Users
• Salesman Setup

See all 10 articles

Vehicle Maintenance

• Register a Vehicle

FAQ

• How do I add another store location on my website?
• How do I make a customer tax exempt in the website?
• How do I add multiple shipment tracking numbers?
• What do the "Charges Overriding Rule" settings mean when adding an Exception Product?
• What is a Gateway ID?
• What are User Roles/Security Plans?

See all 12 articles